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As well as providing information online, Wessex Water produces a wide range of leaflets and reports.

Publications

Affordability - How can we help? (128k)
Annual review 2008 (1.8mb)
Sustainability indicators 2007 (2.3MB)
Annual review 2007 (3mb)
About your bill (Wessex Water ONLY customers) (283k)
About your bill (Joint customers) (348k)
Charges scheme 2008/09 (700k)
Charges explained - domestic (334k)
Charges explained - (Joint customers) (272k)
Charges explained - commercial (406k)
Code of practice - billing enquiries and complaints (218k)
Code of practice - domestic leakage (340k)
Code of practice - Pipelaying (475k)
Customer care plus (156k)
Customer magazine 2007 (924k)
Developer charges (719k)
Disposal of kitchen waste (560k)
Fishing Brochure 2008 (1000k)
Frost flyer (92kb)
Help with your water bills - getting you back on track (303k)
Help with your water bills - getting you back on track application form (208k)
Infrastructure charges 2008/09 (567k)
Leakage policy for commercial customers (65k)
Low flow investigations May 2008 - Appendix A (254K)
Low flow investigations May 2008 - Leaflet (200K)
Low flow investigations May 2008 - Report (2m)
Meter option (522k)
A guide to your meter
Now that you have a meter
Monitoring plan (1.2m)
Monitoring plan tables (200k)
Private drain clearance (205k)
Operations Centre (787k)
Striking the balance 2006 (3.61MB)
Striking the balance 2006 indicators (775kb)
Surface water drainage allowance (126k)
Trade effluent charges (226k)
WaterSure - assistance for vulnerable customers (formally Social tariff)
Wessex Water business promise (284k)
Wessex Water domestic promise (298k)
Wessex Water partnership (260k)
Your guide to saving water (305k)
Your guide to sewage flooding (212k)
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FAQ's »

Here you will find a list of our most frequently asked questions relating to billing and operational emergency enquiries...

Working with schools »

Whether you are a teacher or a student looking for information, Wessex Water's education service is here to help...

Moving home? »

If you are moving home or changing the address of your business, please provide us with your new contact details...

Save water

Top tips for the garden and home...

Fishing or sailing?

Our reservoirs offer many recreational activities...

Our commitment

The Wessex Water promise...

Other areas of interest:

Wessex Watermark award

We offer grants to environmental projects within the region...

WaterAid

Support the UK charity that helps the world's poorest people...

Wessex Water Services Limited, Registered in England No. 2366648
Registered Office: Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, England BA2 7WW